HomeAssist-Home Appliances Protection,Maintenance,Insurance,AMC Plan,Service Contract & Repairs

Why HomeAssist?

Protection against breakdown, accidental damage, burglary, fire & more
Covers up to 10-year-old appliances

Doorstep Inspection visit within 6 hours
Our verified service experts will get in touch with you one hour before the service

Hassle-Free & Zero-cost Repairs
We repair your product within 10 days or replace it

PS
“Great job. You guys know the key to customer satisfaction. Claim registration was very easy. I was updated of detail through phone, SMS and email.”
P. SAGAR

DM
“This is the best services for home appliances with a good quality of spare parts. Glad to have this kind of service in India.”
DEEPALI MEHTA

VR
“Really appreciate the service experts professionalism. He helped me understand the issue with my AC & repaired it very fast. Keep doing well.”
VARADARAJ REDDY

SS
“Had a very pleasant experience with OneAssist. The help desk responded on time & assisted me with the required information. Thanks to team OneAssist.”
SAURAV SINHA

Q1. When does the HomeAssist plan coverage start?
Your plan cover starts immediately after a successful inspection of the appliances that you wish to cover under the plan. Please note that only functionally working appliances can be covered under the plan & you will not be able to change appliances covered under the plan at a later date.

Q2. How do I raise a service request or claim?
You will have to register a service request or claim by calling our 24*7 toll-free helpline (1800 123 3330). OneAssist will soon make available the facility to raise a service request using the OneAssist website/Android and iOS Apps.

Q3. What charges are covered under the HomeAssist plan?
1. Cost labour for the product on an onsite service basis
2. Cost of spare parts
3. The cost of transportation is covered, if required, for transporting the unit to the service center and back for repairsthath are not technically advisable to be performed at your premises. We apply a nominal deductible of ₹2,500 (which needs to be borne by you) for claims made for damage or loss due to accidental damage & burglary. Please refer to the Terms & Conditions for more details.

Q4. What does the In-Home Repair Service include?
Exactly that! The in-home service means a qualified technician will repair the product in your home. The responsibility is on us to perform repairs safely & conveniently. We will help to un-install & re-install your product if it is mounted on your wall. In case, the product can only be repaired at the service center, we will arrange for the transportation from your premises & back at no cost to you.