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by Guaranteeing fastest resolution always
Your appliance covered under the plan breaks down
You report issue and schedule appointment
Our verified service expert visits you within 6 hours
We repair your product within 10 days or replace it
In today’s busy world, the role of Home Appliances has evolved from being a luxury to an everyday necessity. They have become an integral part of our lives and help us get so much done. Any breakdown of our appliances disrupts our everyday lives and throw us off our budget and schedule. A breakdown not only brings financial burden but also a great deal of hassle in getting the products repaired. Annual Maintenance Contracts can alleviate some of these problems but you need to and manage a contract for each of your appliances, provides coverage only against breakdowns and service standards are usually really poor. What if you could protect all your appliances in your home under a single plan and also get a superlative service?
HomeAssist is a unique protection plan with which you can cover all the appliances in your Home against not just functional breakdowns but also against Accidental Damages, Burglary, Fire & 14 other perils under a single plan. E.g. you can cover up to 3 products for a cover amount of Rs. 50,000.
What’s more, we not only cover the financial risk associated with the breakdowns of the appliances, but provide exceptional service experience backed by service guarantees in the event of a damage to any of your covered products. If your product can not be repaired, we will provide with you with a monetary settlement reflecting the current market value of your appliance. Please refer to the Terms & Conditions for details.
HomeAssist protects you against the financial risk associated with damage or loss of your covered appliances due to any of the following reasons:
1. Breakdown/Functional Breakdown/Electric & Mechanical Breakdown: Any mechanical and/or electrical defects and or failure of the product that causes it to not function in its intended manner under normal usage conditions.
2. Accidental Damage: A damage to the covered product(s) within the premises as a result of an impact purely as a result of an accident. Any willful damage to the product(s) or negligence on your part to safeguard the product from damage will not be considered as an accidental damage.
3. Special Perils/Fire & Other Special Perils: The following 15 perils are covered:
c) Explosion / Implosion
d) Aircraft Damage
e) Riot, Strike, Malicious Damage
f) Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Flood & Inundation
g) Impact Damage (Loss of or visible physical damage or destruction caused to the Dwelling insured due to impact by any Rail/ Road vehicle or animal by direct contact)
h) Subsidence and Landslide including rockslide-Loss, destruction or damage directly caused by subsidence or land slide/rock slide excluding:
a. the normal cracking, settlement or bedding down of new structures
b. the settlement or movement of made up ground
c. coastal or river erosion
d. defective design or workmanship or use of defective materials
e. Demolition, construction, structural alterations or repair of the Dwelling or ground works or excavations
i) Bursting and/or overflowing of Water Tanks, Apparatus and Pipes
j) Missile Testing Operation
k) Leakage from Automatic Sprinkler Installations. Excluding loss, destruction or damage caused by
a. Repairs or alterations to the Dwelling
b. Repairs, removal or extension of the sprinkler installation
c. Defects in construction known to You
l) Bush Fire
o) Act of Terrorism
4. Burglary/house-break: Any theft following upon actual, forcible and violent entry and/or exit from premises and includes house-breaking. We do not just cover the financial risk associated with the above but also provide you with exceptional service experience, so that you can go back to enjoying your favorite appliances as soon as possible.