Your mobile number is not registered/linked with a OneAssist.
Your manufacturer covers you against internal manufacturing defects. However, in every-day scenarios, your laptop may get accidentally damaged leading to screen cracks, or any other damage; liquid may spill on it, damaging the internal components; or it may suffer from electrical or mechanical shocks. OneAssist Laptop Protection Plan covers you against these scenarios which your warranty doesn’t
Your protection plan is applicable for a period of 1 year from the date of activation of your plan
Laptop devices which are up to 30 days old are eligible to buy this plan. Please note that, devices that are manufactured in India or legally imported through official channels in India and sold through legal and official channels are applicable for OneAssist Protection Plans
In case of any damages/breakdowns, you are to intimate OneAssist on its toll-free number at 1800 123 3330 within 48 hours
You are eligible to make 2 claims during your membership period provided that the 1st claim has not been settled under BER
Beyond Economic Repair or BER is a scenario in which the repair costs of your laptops is more than 75% of the sum insured or invoice value of your device, whichever is lesser. Once the claim has been settled under BER, you won’t be able to raise any more claims under your protection plan
|Age of the Insured Gadget||Depreciation %|
|Up to 6 months||15%|
|6 months to 12 months||25%|
|12 months to 18 months||35%|
|Above 18 months||45%|
Yes, the claim process is cashless. You are just required to pay a small excess fee for us to go ahead with the repair.
You can cancel your membership anytime within 30 days of purchase of your plan and get a full refund provided that you have not raised any claim with us