Activation Process

Success

Congratulations! You have successfully activated your Protection plan.

Your relationship no. is xxx.
Please quote this number in all your communications with OneAssist.

You will receive your welcome email & the plan details on your registered email address. For any assistance, please call 1800 407 333 333.

Other than WalletAssist Protection Plan customers:

As a final step to complete your device insurance process, we request you to send images of your device in the below mention format to ADLD@OneAssist.in

S.No For Mobile/Tablets For Laptops
1 Front Screen image with IMEI number (Dial *#06# to get the IMEI number) Rear Panel Image of Laptop with S/N clearly visible
2 Left hand side image of Phone Front image of Laptop with Screen and Keyboard clearly visible
3 Right hand side image of Phone Top Panel Image of Laptop
4 Rear Panel image with Camera Right hand side image of Laptop
5 Left hand side image of Laptop

Please note:

  1. In case of mobile/Tablets, images are required for devices more than 15 Days from date of handset purchase
  2. Images are mandatory for Laptops as mentioned above.
  3. Insurance company will not process the claim if the requested images are not received within 7 Days of plan Activation.
  4. All images should be clear and highlight all the relevant details as mentioned in the table above.
Please fill the details below:
Please fill the following details to activate your OneAssist Protection Plan:
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Enter your Relationship No

Dear Customer, please enter your Relationship No and click on "Submit" button

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